After Sales
Service Packages
Motor City offers attractive service packages* for almost every model at competitive rates. A service package agreement can be taken either at the time of a new vehicle purchase or alternately by contacting our service reception prior to covering 10,000 KMs
The service package typically covers materials, lubricants and labour as specified under the respective manufacturer regular maintenance guidelines and is valid for a period in years & kilometers (whichever comes first).
Advantages of having a service package:
• Preferential service rates over the period
• You are not affected by an increase in cost of material, lubricants and labour over the period
• Complies with the manufacture recommendation
• Hassel free settlement
*Terms and Conditions apply
Service Appointments
Should you desire to make an appointment over the phone, please call our service reception on 17 70 21 21
Ma'ameer – Service
Building 22, Road 15, Block 635, Ma’ameer
Tel: 17 702 121
Fax: 17701551
Opening Hours: Sat-Thu 7:00am - 05:00pm
Parts Ma'ameer
Building 551, Road 3417, Block 634, Ma’ameer
Tel: 17 706 050
Fax: 17264996
Opening Hours: Sat-Thu 7:00am - 05:00pm
Motorcity Parts Salmabad
Building 1051, Road 419, Block 704, Salmabad
Tel: 17 141 179
Fax: 17879190
Opening Hours: Sat-Thu 7:00am - 05:00pm
Motorcity Parts Muharraq
Building 1239, Road 10, Block 215, Muharraq
Tel: 17 330 111
Fax: 17340140
Sat –Wed 7:00am - 05:00pm
Thu – 7:00am - 12.30pm
Regular Maintenance
To keep your vehicle in top condition and to comply with the terms and conditions of your vehicle’s warranty, it is mandatory to follow the maintenance program outlined by the manufacturers. The maintenance program comprises inspection and servicing that is necessary for the proper functioning of your vehicle. These maintenance checks require special tools and training, and therefore must be performed by our qualified technicians.
The recommended maintenance schedule for your vehicle is as follows:
|
Passenger Franchises |
KM* |
Months* |
|
|---|---|---|---|
|
Volvo |
Volvo (2016 model onwards) |
Every 15,000 KM |
or 1 Year |
|
Volvo (models prior to 2016) |
Every 10,000 KM |
or 6 months |
|
|
Subaru |
Tribeca, Forester, Legacy |
Every 10,000 KM |
or 6 months |
|
Impreza, XV |
|||
|
STi, WRX and BRZ |
Every 5,000 KM |
or 3 months |
|
|
Citroen |
|
Every 10,000 KM |
or 6 months |
|
Ssangyong |
|
Every 10,000 KM |
or 6 months |
|
Luxgen |
|
Every 10,000 KM |
or 6 months |
|
Chery |
|
Every 5,000 KM |
or 3 months |
| *Whichever is earlier | |||
|
Light Commercial Vehicle |
KM* |
Months* |
|
|---|---|---|---|
|
Isuzu |
|
Every 5,000 KM |
or 3 months |
|
CMC |
|
Every 5,000 KM |
or 3 months |
|
Maxus |
|
Every 5,000 KM |
or 3 months |
|
Daewoo |
Micro Bus |
Every 5,000 KM |
or 3 months |
|
King long |
Micro Bus |
Every 5,000 KM |
or 3 months |
| *Whichever is earlier | |||
|
Heavy Commercial Vehicle |
KM* |
Months* |
|
|---|---|---|---|
|
King long & Daewoo Big Bus |
|
Every 5,000 KM |
or 3 months |
|
Tata Daewoo |
Truck |
Every 10,000 KM |
or 6 months |
|
Hino |
Model 500-700 Series ( year 2015 & older) |
Every 10,000 KM |
or 6 months |
|
Model 300 Series |
Every 10,000 KM |
or 6 months |
|
|
Model 500-700 Series ( from the year 2016 onwards ) |
Every 20,000 KM |
or 6 months |
|
|
Hyundai |
|
250Hours |
or 3 months |
| *Whichever is earlier | |||
Warranty
All vehicles from Motor City come with a manufacture warranty* and extended warranty** for a total peace of mind. For more details on the warranty period and coverage, please contact our showroom on 17 736 222/ 17 621 162 or service reception on 17 70 21 21
*Terms & Conditions apply
**Optional, Terms & Conditions apply
Location Map
Ma'ameer – Service and Parts (Main)
Building 22, Road 15, Block 635, Ma’ameer
Tel: 17 702 121
Fax: 17701551
Opening Hours: Sat-Thu 7:00am - 05:00pm
Motorcity Parts Salmabad
Building 1051, Road 419, Block 704, Salmabad
Tel: 17 141 179
Fax: 17879190
Opening Hours: Sat-Thu 7:00am - 05:00pm
Motorcity Parts Muharraq
Building 1239, Road 10, Block 215, Muharraq Tel: 17 330 111
Fax: 17340140
Sat –Wed 7:00am - 05:00pm Thu – 7:00am - 12.30pm
24 x 7 Roadside Assistance
24 hours a day, 7 days a week you can feel confident that you will be supported in the event of a break down.
Roadside assistance is provided by our appointed service provider “Gulf Assist” and ensures that you will have total peace of mind should you experience an emergency listed below:
Emergencies covered:
• Tow & recovery in the case of a mechanical breakdown
• Fuel delivery (In the case of running out of fuel)
• Flat battery jump starts
• Flat tyre changes
• Keys locked inside your vehicle
For Roadside assistance call: 17 21 89 13