Features

Explore the Motorcity App - your quick, one-point access to all our services.

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How To Register

Complete these simple steps online to install the Motorcity app on your device.

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Frequently Asked Questions

Have a question? Need an answer? Check out the FAQ below. Don't see an answer to your question? Feel free to contact us.

What do I need to register as a customer?

If you are a Motorcity vehicle owner, all you need is your CPR and mobile number for the registration.

Can non Motorcity vehicle owners register for the app?
I am a Motorcity vehicle owner but why does it show missing data when I register?
I initially registered as a guest user but now I am a Motorcity vehicle owner. How can I switch to customer status in the app?
How can I reset my password?
I have a Motorcity vehicle on lease. How do I register on the app?
My car is not in the list. How can I add my car to the list?
Can I add a removed car to my list later?
How can I remove a car from my list?
I received an SMS with service booking confirmation. But why does my service booking status still show pending?
Can I cancel or modify my confirmed/pending service appointment?
How do I request for service transaction history?
How can I contact the help desk for support?
How can I switch off the notifications?
How do I set up my default app language?
How do I refresh the app?
Can I use either fingerprint or facial recognition to login? How?
What do I need to register as a customer?
Can non Motorcity vehicle owners register for the app?
I am a Motorcity vehicle owner but why does it show missing data when I register?
I initially registered as a guest user but now I am a Motorcity vehicle owner. How can I switch to customer status in the app?
How can I reset my password?
I have a Motorcity vehicle on lease. How do I register on the app?
My car is not in the list. How can I add my car to the list?
Can I add a removed car to my list later?
How can I remove a car from my list?
I received an SMS with service booking confirmation. But why does my service booking status still show pending?
Can I cancel or modify my confirmed/pending service appointment?
How do I request for service transaction history?
How can I contact the help desk for support?
How can I switch off the notifications?
How do I set up my default app language?
How do I refresh the app?
Can I use either fingerprint or facial recognition to login? How?